Clinic Etiquette

To ensure we provide the highest level of care and availability for all clients, we kindly ask you to review our clinic guidelines.

Appointment & Consultations

• All new clients require a personalised consultation before treatment to ensure suitability and safety.

• Please arrive on time to maximise your appointment and allow us to give you the full experience.

Cancellations & Rescheduling

• We kindly request a minimum of 48 hours' notice for any changes or cancellations.

• Late changes or missed appointments may incur a cancellation fee.

• This policy allows us to accommodate other clients who may be waiting for an appointment.

Deposits

• A deposit may be required to secure your booking.

• Deposits are non-refundable for cancellations made within 48 hours of your appointment.

Treatment Suitability

• All treatments are tailored to the individual and require a professional consultation.

• Not all treatments are suitable for every client. Your safety and long-term results are our priority.